"Waiting time for a scheduled procedure"
About: Princess Alexandra Hospital / General surgery Princess Alexandra Hospital General surgery CM20 1QX
Posted by Tapdancer (as ),
Recently I was admitted at my allocated time of 7am for a Day Stay procedure. I was told that I was 2nd on the list but I was warned this may change - and it certainly did change (for the worst).
I was told that when the doctors arrive they make changes to the schedule. Having had nothing to eat for 20 hours and nothing to drink for 10 hours, I thought I had been forgotten. Then, fortunately for me, a considerate & sympathetic male nurse came on duty at 15. 00hrs, (all previous desk nurses had gone off duty), and after speaking with me he reminded staff in the theatres that I was still waiting and unchanged for surgery.
To him I will be eternally grateful. My procedure began at 16. 15 hrs. I was awake in recovery at 16. 45hrs and on a drip for re-hydration. The pre-op room was transformed into my recovery ward as there were too many procedures booked for that day and not enough beds in the normal recovery ward.
Why admit patients at such an early time knowing that they may have to wait almost all day for such a short procedure as mine? This is the second time this has happened to me at this hospital.
My post procedure care was much better than my pre-procedure care.
In my opinion this really needs to be rectified for patients and staff alike.