"ECG and phlebotomy"

About: North Tyneside General Hospital

Anything else?

I just had to write a quick review to say how impressed I was with my treatment at Rake Lane this morning. ECG wise the ladies were pleasant and I was in, "done" and out in literally a few minutes. Also the guys at the main entrance gave fantastic directions. The main thing I want to say is to praise the lady who took my blood sample. Very pleasant but even better than that she actually took my blood easy peasy and believe me that no easy task to achieve! I usually dread blood samples as I'm poked and prodded like a pin cushion and often left with huge bruising and swelling! Thank goodness for this lady who will remain nameless here but I will be contacting the hospital direct to give praise! Come on folks lets hear it for the NHS for once! They actually do a fantastic job and have saved three very seriously I'll members in my family now. Lets focus on the positive more :-))))) very satisfied customer today. thank you x

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from North Tyneside General Hospital

Thank you for such a lovely review. I feel so proud of all of our staff and volunteers when a patient shares their excellent experience of care. I love your celebration and pride in the NHS too. Thank you! Best Wishes Annie

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story