"Yesterday, June 20 I was a patient ..."
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted by Jeff Pickering (as ),
What I liked
Yesterday, June 20 I was a patient at North Tynside Hospital and underwent an operation on my knee. The clinical and nursing care were excellent and I returned home confident that all was well and I had received as good treatment as is available anywhere.Naturally enough I approached the day apprehensive but was put at my ease by the nurses and the consultant surgeon. They cared!Excellent provision
What could be improved
The young woman at the reception desk immediately inside the main entrance was chewing gum (without wishing to be politically incorrect - in a most unlady-like way) and created a very poor impression; well short of that created by her colleagues on the medical staff. On this occasion first impressions were wildly inaccurate.