"Excellent care, second to none."

About: Royal United Hospital

Anything else?

I just spent almost a month in Helena ward, the staff are second to none. They had never treated someone with my particular disorder before (a severe exacerbation of Tourette Syndrome symptoms) and the entire process was complicated and at times fairly staff intensive (requiring multiple people to transfer me for toileting etc). During my entire stay the staff were professional to the highest degree, friendly, accommodating to my needs and went above and beyond their duty to help - not just me but all of the patients. I can't give them a higher review, honestly these people are not given enough credit or pay, thankyou to the Royal United and all of the staff involved in my care.

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Responses

Response from Royal United Hospital

Thank you for your comments about your care on Helena ward and for taking the time to leave feedback about your experience. We're glad to hear you talk so positively about your experience of our hospital. We welcome all feedback from patients and will forward on your comments to the staff on Helena ward who I'm sure will be very grateful for your kind words.

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