"Calm and jovial phlebotomist"

About: Colchester General Hospital / General medicine

(as the patient),

No-one likes having blood taken, especially if, like me, they have reluctant veins.

The phlebotomist on duty was very calm and jovial, and made an unpleasant experience much better.

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Responses

Response from Colchester General Hospital

Thanks! If you think our NHS deserves praise, please enter a team/a person into our At Our Best Awards http://www.surveymonkey.com/s/At_Our_Best_Awards

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Response from Paul Searle, Head of Communications, Colchester Hospital University NHS Foundation Trust

picture of Paul Searle

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive.

We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category.

You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards

Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com

Many thanks

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