I visited the Urgent care department on 29th October 2013 at ca. 9.00am because I was in pain, and was seen by a nurse first and by a GP later. Both were very kind, helpful and respectful. A very positive experience. I visited the x-ray department on 6 November 2013 (room 6 at around 9am) and again received a first class treatment. Both the radiologist and the student were very kind & respectful and guided me through the whole procedure. I'm very grateful to these people for making it an easy and relaxed experience. And the soft music in the background really helps to create a safe and calm atmosphere. Thank you!