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Care Opinion

Daybrook ward

Posted By Mauger

"Daybrook ward"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as the patient),

I feel that the staff are professional in their approach to patient care.

They make time for me when I feel insecure about my paranoia.

They help me to rationalise any doubts I have.

Observed behaviour

There is always an air of calm even when patients are being aggressive.

More about:
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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 10 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 15/11/2013 at 16:28
Published on Care Opinion at 16:37

picture of Jane Danforth

Thank you for taking the time to feedback about the ward. I am glad to hear that staff are professional in their approach and that they make time for you and reassure you with their calm approach.

I hope you will recover soon

Kind regards

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