"Lister Treatment Centre..."

About: Lister Hospital

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I have just had major Orthopedic Surgery in the Treatment Center and was discharged a few days ago. I had a time slot of 230PM and although I did not get clerked in until much later all ran smoothly. I was taken into Theatre and had my operation under a spinal block. All the staff were wonderful and put me at ease throughout the operation. The staff in recovery were lovely combining care compassion and banter during my stay with them which again put me at ease even ringing my husband to let him know i was in the recovery room. Transferred up to Swift Ward to a room on my own and it was there the wonderful care was second to none. They could not do enough for me from continual pain relief to just making sure i was comfortable. Although i lost my appetite post op the food i had was delicious and hot! The Physio exercises was tiring but very much needed and again the therapists were fantastic. I was discharged with medication, instructions follow up appointments and lastly one very content and happy post op patient. Thank you Lister Treatment Center...

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Response from Lister Hospital

After all the bad publicity that the former Surgicentre has endured (now known as the Treatment Centre and very much part of the Lister hospital, of course), it will be great for our staff in the unit to see such good feedback. The truth, of course, is that the clinical care in the Treatment Centre has always been good - it was just that the previous management arrangements let them down so much. Now that this is being sorted by the NHS, patients like you are getting to see just how good the team is at caring for their patients. Your kind words will be winging their way to them shortly, but in the meantime we'd like to wish you a continued and speedy recovery.

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