"Cataract removal"

About: Burnley General Hospital

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I was referred by my GP to Burnley Hospital as I had complete loss of vision in one eye. I was told that I had a dense cataract which needed removing. I was then booked in for the operation. I had to visit once before the operation for a fitness check up. Then on the day of the operation, I was called at 7.30 in the morning and was released an hour after the operation, to be home by about 11.30 am. The staff were extremely courteous and explained things clearly on all three visits. After my operation, I can now see well and am very pleased with the results. I cannot thank all the doctors and other staff enough for all their help and hard work.

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Response from Burnley General Hospital

Dear Mr Sahasrabudhe On behalf of the Ophthalmology Directorate of East Lancashire Hospital Trust, can I first of all thank you for your kind feedback of your experience here within our department. As the Business Manager for the department, I will of course ensure that the full team have sight of your feedback which will undoubtedly provide them with a sense of pride and achievement in making your experience such a positive one. As a Trust, we receive regular feedback around how our services are being experienced by our patients and visitors and we like to take every opportunity to learn about what we are doing right and what we can improve upon. We therefore thank you for giving us the opportunity to learn from your care here. Kind Regards Leigh Hudson – Business Manager for Ophthalmology

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