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"a great team"

About: Leicester Royal Infirmary

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i visited the out patients childrens clinic in the Windsor building with my 3 year old daughter on 30 oct. the service we received was second to none, we saw several doctors for various tests but each ;person was attentive and extremely helpful, at no point did we feel rushed, and when we asked questions everyone tried to answer as best they could. I wish I could remember each persons name as I would appreciate it if my comments could be passed on to them. I would like to mention one staff member in particular who allayed a lot of fears and was wonderful with daisy..even leaving peppa pig on her mac to keep her settled..she was wonderful and so cheerful!.. although the outcome was not what we exactly hoped for, I feel certain daisy is getting the best care there is..massive thank you to the doctor and all her team x

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary
Submitted on 10/01/2014 at 15:23
Published on nhs.uk on 11/01/2014 at 03:00


Dear Sam Thank you for taking the time to leave your very kind words. We have passed your comments on to the outpatients childrens clinic, who will be delighted. We're sorry to hear the outcome wasn't what you had hoped, but hope that Daisy is feeling better. Kind regards Communications Team Leicester's Hospitals

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