"I received two appointment letters on the same day"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Handy466 (as ),
1) Received letters (two the same day) with appointment. Phoned to say I was not able to go. Not offered another date. Phone operator did not know which days clinics took place.
2) Mentioned the fact that I received two letters the same on the same day, "that often happens" was the reply.
3) I have been referred by my GP for another reason. I got a letter from the hospital. Phone hospital, get an appointment that is suitable.
4) What is the point of TRAQS?