About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
Area around car park tidy (litter picker observed), grass cut. Good first impression. Smile and warm welcome at enquiry desk. Staff welcoming at reception. I had 2 appointments and expected to spend 4 hours at hospital. Thanks to good timekeeping I was only one hour on hospital premises. Friendly staff at Xray dept and Endoscopy unit. Only irritant was TV in waiting area. I came away feeling a revolution had taken place and that staff were highly motivated and well informed and engaged with patients..