"On behalf of my mum (92 years ..."

About: Wansbeck Hospital

(as a relative),

What I liked

On behalf of my mum (92 years old) and myself I would like to mention to you how delighted we were with the care she received on ward 22 in your hospital. The staff including the domestic staff, were most helpful and caring and the whole atmosphere was friendly and efficient. They are to be congratulated and my mum made a good recovery from her operation because of the dedicated care, they should be proud of themselves.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Wansbeck Hospital

Dear Sandra,

Thank you for taking the time to inform Northumbria Healthcare of the recent care your mother received. We are very pleased to learn that your mother had a positive experience and that you found all the staff carried out their work in a caring manner. We will pass on your kind comments to the staff as it’s always encouraging to know their hard work is appreciated. We are happy to hear your mother is on the road to a full recovery.

  • {{helpful}} of {{total()}} people think this response is helpful