"Lovely staff at the Daycase Surgery"

About: Royal Derby Hospital

Anything else?

I recently had a tonsillectomy and was sent to daycase in the King's Treatment Centre for aftercare. All of the staff that I encountered were lovely and helpful. They were extremely reassuring, more than happy to assist me with painkillers and answered any questions that I had (even though I am sure I asked them more than once due to my forgetfulness from the anesthetic). They did all they could to make me feel comfortable and put no pressure on me to leave, allowing me time to feel completely ready before I got sent home. Further, each member of staff was extremely efficient in dealing with each of the patient's needs. Overall, they made my stay in hospital much more pleasant and nowhere near as scary as what I originally anticipated! I would also like to praise the surgeon and anesthetist for how friendly they were too.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Derby Hospital

Many thanks for you kind comments regarding your recent procedure undertaken at the Royal Derby Hospital. I was pleased to hear that your experience on this occasion was so positive and will certainly be sharing this with all the appropriate staff, who I know will be most appreciative. Many thanks once agin for taking the time to provide us with this feedback and may I wish you very best wishes for the future. Kind regardsm Miss Deborah Furness from the Derby Hospitals NHS Foundation Trust Patient Experience team

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story