"EPAU queens- very disappointing"
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
I rang up the EPAU as I was very anxious to get some advise. The sister on duty answered the phone ( this was around 18.30 on a friday evening). Being a sister- a person of responsibility and what I thought should of had some sort empathy or sympathy i was shocked that this person had neither! I explained how I was worried that i was having a repeat ectopic pregnancy but my urine test was negative and this had happened previously. At the end of the conversation her exact words were ' I don't know what you want me to say, go to triage if you have pain'. I found this to be very unprofessional and very unhelpful. I shall be going to Homerton Hospital who have a EPAU with a good reputation and excepts self referrals from people who have had previous ectopic pregnancies and the staff have more empathy with their patients.