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"Trip to A&E"

About: The Maidstone Hospital

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I arrived at about 3am with agonising pains in my side and sickness. I was quickly booked in and had bloods taken and cannulas fitted and was told there was a waiting time of 3 and a half hours during which time I saw no one. When I was seen I was given a painkiller and told thy were waiting for blood results and if ok I could go home. The pain killer did no good at all and when bloods came back was told I would be having a ct scan and then given some intravenous paracetamol.. After the scan I was left waiting again for the results. I must stress that I didn't mind waiting and the staff were all very friendly and helpful. At about 1pm a doctor came and explained that the scan had revealed a mass in my stomach which would need investigating and I would receive a gynaecological appointment within 2 weeks. As I never received this appointment I rang my health centre who made some enquiries only to find out that I had not been referred from A&E. My GP set the wheels in motion and I received an appointment in 2 days. It has been a worrying time not knowing what my problem is and would like to know how I slipped through the net.

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Responses

Response from The Maidstone Hospital 10 years ago
The Maidstone Hospital
Submitted on 08/11/2013 at 15:01
Published on nhs.uk on 10/11/2013 at 03:00


Thank you for taking the time to leave comments about our services. We would be very happy to initiate enquires around the delays you experienced following your A&E attendance. To do this, please contact our Patient Advice and Liaison Service on 01622 224960 or 01892 632953 or email mtwpals@nhs.net to provide your name, date of birth (or hospital number) and contact details. We look forward to hearing from you. Kind regards, The PALS Team. (AS)

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