"We have a family member currently ..."

About: Wansbeck Hospital

(as a relative),

What could be improved

We have a family member currently in Ward 4 at Wansbeck Hospital and we live 4,750 Km away in Vancouver Canada. We are unable to access your free phone number at the hospital in order to determine the condition of our mother.

We recommend you provide an alternative to this number for out of country family members.

Disappointed in Vancouver.

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Response from Wansbeck Hospital

We do apologise for the distress this situation has brought to you and your family. The issue identified is being dealt with by our communications manager to resolve the problem of receiving international calls.

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