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"Cancer treatment and care"

About: Castle Hill Hospital

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Diagnosed with breast cancer after a four week wait having had a biopsy. Procedure done within 2 days (excellent) but after 2 weeks still waiting for a follow up letter to find out what treatment is next. Finding the waiting time dreadful and nerve wracking. 1 November 2013

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Response from Castle Hill Hospital 10 years ago
Castle Hill Hospital
Submitted on 02/12/2013 at 15:46
Published on nhs.uk on 03/12/2013 at 03:00


Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. I am however, sorry to read that you are still awaiting a follow up letter advising of the treatment plan. Please contact the PALS Team on telephone number (01482) 623065 so that we can assist you in obtaining the information you require as quickly as possible. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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