"An Excellent Service"

About: Burnley General Hospital

Anything else?

I was referred to the breast unit with a small swelling in my breast. I was seen promptly by the consultant who could find nothing amiss on her manual examination. To be sure, however I was given a mammogram , where the radiographer felt the swelling. She talked to another consultant who then gave me an ultra sound examination on my breast. Fortunately nothing nasty was found. I was impressed with the fact that these tests were quickly done, with minimal wait and with the courtesy and openness of all the staff. Thank you NHS!

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Responses

Response from Burnley General Hospital

Thank you, Susan H, for your positive feedback. I am glad to hear that your visit to the clinic was a positive experience. We do try our best to minimise anxiety by doing all the tests that are needed at that first visit whenever we can. I’m glad that you found all the staff to be courteous and open. I will make sure that everyone in the team receives your feedback. Julie Iddon

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