"great staff J42"

About: St James's University Hospital

Anything else?

my father was admitted to ward J42 for a planned surgery and at 80 yrs old was a worrying time for him and family but the staff on J42 soon put us at ease . after a long day waiting and having surgery he was picked up in recovery and he said that staff in recovery were excellent and he was greeted by ward staff with a smile and taken to the ward and again staff were brillant ,he was given a snack and drinks .The nurses showed great patience as he is very deaf and he was treated with respect and care by all . The sister always had a smile for us ,stopping to ask if everything was ok and making sure he had his call bell . although busy and obviously needing more staff they all work hard and were respectful and smiling to all patients . sister even walked him to door with his bag so i could pick him up at door . we here much negativity i feel credit should be given to a great team . well done from all the family and dad

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Responses

Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust

Dear Anonymous

Thank you for your feedback regarding ward J42. We appreciate the time you have taken to do this. Your comments are valued and have been passed to ward J42.

Thank you once again

With kind regards

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