"Heavitree Day Case Unit - what a positive..."

About: Heavitree Hospital

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My 13 year old son had 4 teeth out today under general anaesthetic in the day case unit. From the moment we arrived, all the staff were friendly, professional and explained everything thoroughly to myself and my son. He was very anxious about his operation but was soon put at ease by his lovely nurse. I was extremely impressed at the efficiency and kindness we encountered today. All the staff there were wonderful throughout and we even had our own little room for before and after the operation.

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Responses

Response from Patient Engagement & Experience Administrator, Royal Devon and Exeter NHS Foundation Trust

Dear Anonymous

Thank you for sharing your story.

It is always so rewarding to hear that our staff are continuing to provide excellent care to patients and their families when they need it most.

Kind regards

Tracy

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