"World class hospital"
About: Queen Elizabeth Hospital (Birmingham) Queen Elizabeth Hospital (Birmingham) Birmingham B15 2TH
Posted by HTJ
I have nothing but praise for all of the staff and the service I received at the QE Hospital in Birmingham. I had a liver transplant and from start to finish I was provided with excellent care during this difficult time for myself and my family. I can honestly say every staff member we encountered was helpful and professional. The minute I walked into the hospital I was very unwell and struggling to walk, the lady on reception as you walk in the main entrance arranged for a wheelchair, the chap who brought me the wheelchair was prompt and pleasant - they both had a "nothing is too much trouble attitude". My wife and daughter informed me that the staff in the restaurant were pleasant and helpful, as they went there to pass some time whilst I was in the operating theatre, they were worried and anxious and felt the staff there made the experience that bit easier by being so pleasant. All my family found the transplant co-ordinators to be true professionals who kept us informed every step of the way. The after care has been great too, the nurses on the ward that I return to for regular check ups are all very good at their job, despite facing a packed waiting room and from what we witnessed some challenging patients, they should feel very proud of what they do day in day out. The hospital itself was clean and well sign posted considering its size. The people who run and manage the hospital do a great job and I hope the good work continues. On behalf of myself and my wife we would also like to say the staf at at Nuffield House were great - where my wife was able to stay whilst I had my operation - what a god send that was as we live quite far away. People these days are so quick to criticise, that's why I feel its important that I put on record what an excellent hospital this is from my experience as a patient. Finally I must express my gratitude to the consultant and his team who performed my surgery, who quite literally saved my life. Thank you to all of the staff at the QE hospital, well done to you all.