"Staff were helpful and courteous"

About: Community Health Services / District nursing

(as the patient),

1) The young man answering the phone in St Helens was extremely helpful in making my bookings. He even phoned me back with cancellations to get me in sooner. Most grateful.

2) The desk staff at Newton were friendly, helpful and courteous.

3) The dressings team and nurses have all been caring, considerate and courteous.

Thank you all.

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Responses

Response from Jacqui Sellek, PALS Coordinator, 5 Boroughs Partnership NHS Trust

Dear Quality445

Thank you for letting us know how pleased you are with our service. Your feedback is very important to us and much appreciated. Please be assured that we will pass on your comments to the staff concerned.

With kind regards.

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