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Cannot get an appointment

Posted By ros rea63

"Cannot get an appointment"

About: William Harvey Hospital (Ashford) / Cardiology

(as the patient),

I have just got out of hospital and cannot get an appointment after suffering a heart attack

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Responses

Response from William Harvey Hospital (Ashford) 10 years ago
William Harvey Hospital (Ashford)

Submitted on 05/11/2013 at 11:06
Published on nhs.uk on 05/01/2014 at 23:16

We are sorry to hear that you have had a problem obtaining an appointment. If you would like to call the Patient Experience Team on 01227 783145 or 01227 864314, they will be able to help you.

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 05/11/2013 at 23:32
Published on Care Opinion on 06/11/2013 at 11:04

Thank you for providing feedback and I am sorry to hear about your frustration about organising an appointment. Please do email me and I will see ensure that you are able to speak to the right person who will be able to help with making the appointment.

My email address is Julie.pearce1@nhs.net

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