"waiting times at st pauls eye hospital"

About: The Royal Liverpool University Hospital

Anything else?

Have never improved in the 10+ years that we've been attending. Shocking. At least 2 hours every time, the worst time was 8 hours. Have complained directly a number of times to no avail. Appalling example of non-improvement.

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Response from The Royal Liverpool University Hospital

Thank you for your comment. We are really sorry to hear about your experiences. We know that patients in St Paul's can wait longer than we would like them to. We don't know who you have spoken to before but we would really like to speak to you to again. Can you please contact Joan Spencer, directorate manager on either 0151 706 3096 or email joan.spencer@rlbuht.nhs.uk Thank you.

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