This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Help with appointments for neurosurgery clinic

Posted By Deia

"Help with appointments for neurosurgery clinic"

About: The Walton Centre NHS Foundation Trust / Neurosurgery

(as a relative),

I would just like to give a big thank you to the appointments staff for their help with my elderly mum.

My Mum of 91 years had got mixed up with her appointment, after a chat with a member of staff the problem was solved. The lady in question lives local to me and hand delivered the letter to avoid any further stress.

I cannot thank her enough in solving this matter, and going above and beyond the call of duty.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Experience, The Walton Centre NHS Foundation Trust 10 years ago
Patient Experience
The Walton Centre NHS Foundation Trust

Submitted on 01/11/2013 at 12:28
Published on Care Opinion at 12:51

Thank you for the kind comments regarding the service your mother has received as a patient at The Walton Centre. I will pass your comments on to the staff involved in your care.

Kind regards

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k