"Waiting time."

About: Fairfield General Hospital

Anything else?

We had an appointment with our four year old foster child at Children's outpatients for 10-30 am. On arrival we were told "We are running an hour late. An hour late at half past ten? This would have made a hyperactive child even worse. Plus because of your appointment system, not ours it would have put us in a "Pay if you want to keep your appointment" situation.. Whilst the first half hour is free parking your system means that the majority will end up paying because of Your incompetent appointment system.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Fairfield General Hospital

We are sorry to read your comment regarding your visit to the Children’s and Adolescent department at Fairfield General Hospital. If you wish to discuss your concerns, please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897. We will also forward your comment to the department manager.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story