"staff addressing patients by Christian names without permission"
About: Bmi - The Park Hospital Bmi - The Park Hospital Nottingham NG5 8RX
Posted by Buzz (as ),
At the pre-op clinic one is asked how one wishes to be addressed on the ward. This gives you the opportunity to say 'address me formally as Mrs Smith or as Jane'.
Is it reasonable for staff to use a first name when a patient has specified that they wish to be addressed formally on a ward?
Obviously staff have to correctly identify patients with full name, date of birth and address for x-rays, blood tests, operations, medicines rounds where correct ID of patients is vital. At other times it is not for staff to assume that they can use a christain name without seeking permission. In my opinion, for example, the 'older age group would appreciate a more formal approach and not the pseudo friendly 'Jane'.
Having stated my wishes a member of the nursing staff stated they would use my christain name. No permission was sought.
The problem I felt was that the nurses have the whip hand if you complain and some comeback may ensue which is detrimental to your care.