"Staff are always willing to listen to your problems and complaints"

About: Lancashire Care NHS Foundation Trust / Adult mental health

(as the patient),

Just a few words about Darwin Ward.

Staff are always willing to listen to your problems and complaints. They sit down 1-to-1. Best ward in the hospital.

Nice friendly staff, especially the older more experienced nurses. Always willing to learn (no complaints).

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Responses

Response from Lancashire Care NHS Foundation Trust

Many thanks for taking the time to write to tell us about your experience whilst on Darwen ward at Pendleview. Darwen ward staff will be delighted to hear such good feedback and how they were able to help you. We will make sure this gets passed back to all those involved with your care.

Pauline Cullen

Service Manager

Pendlview

Royal Blackburn Hospital

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