"The Doctor"

About: Kettering General Hospital

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I was referred to KGH for an urgent referral as they had discovered something unknown on my chest x ray. I had a CT scan 10 days later and was given an appointment for Thursday 24th October to see a doctor. I was seen by a registrar to the doctor, the first thing he said was you dont have lung cancer which was a great relief. He was very professional in telling us the results of the CT scan and very thorough, he took his time explaining the answers to our questions. He was concerned about my BP and told me I would have to be referred to the Ambulatory Dept on Barnwell Ward, again the staff were very professional and kept us informed of what was happening. I was then seen by another very professional member of staff, who examined me very thoroughly and then I was allowed to go home and told to visit my GP. I cannot praise KGH enough for my treatment on this day. I believe if you have a genuine emergency you are dealt with accordingly. I do not know where this hospital gets its bad reports from. Could this be passed on to the relevent staff that dealt with me this day.

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Response from Kettering General Hospital

Thank you for your kind comments about our respiratory and ambulatory care services, it was great to hear your feedback. I am pleased you were dealt with in such a professional and caring manner, as a team we aim to provide the best possible care to our patients and we know it can be a worrying time. Please be assured I will feedback your comments to the staff involved in your care as I am sure they would love to hear your feedback. Thank you for taking the time to write to us about your experience it is very much appreciated. Dr Raja Reddy Clinical Director : Cardio – Respiratory Medicine

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