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Worst experiemce possible

Story from nhs.uk

"Worst experiemce possible"

About: Torbay Hospital

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My GP sent me to A&E. Big mistake saw a doctor wouldn't talk to me. Doc left the room told the two nurses there was nothing wrong with me. The two nurses came back saying how I wasted their time, this went on for good 10mins in front of everyone. I was kicked out in my night. I would never return t that hospital ever again I left the building with a perscription for Toxic Shock.

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Response from Torbay Hospital 10 years ago
Torbay Hospital

Submitted on 05/11/2013 at 07:39
Published on nhs.uk on 06/11/2013 at 03:00

We are very sorry to learn about your negative experience during your recent visit to A&E. We would like the opportunity to discuss your experience with you and try our best to resolve it. If you are happy to talk to us about this, please contact our Patient Advice & Liaison Service (PALS) so they can look into your situation in more detail. A PALS Officer is available in person, Monday to Friday, between 10.00am and 2.00pm. You can contact them by calling 01803 655838 or on our 24 hour freephone number 0800 02 82 037. If you get through to the voicemail service please leave your contact details and you will receive a call back within two working days. PALS can also be contacted by Text Phone on 01803 654742, by FAX on 01803 617162, or via email to sdhc@nhs.net (your email will go direct to our PALS Service). We look forward to hearing from you so that we can address the issues you have raised. Kind regards South Devon Healthcare NHS Foundation

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