"My mother on sunrise b ward"

About: Queen's Hospital (Romford)

Anything else?

After spending 3 days in the MAU , medical assessment unit my mother was transferred up to sunrise b ward . The communications between the different wards was shocking. The doctor at the MAU raised some serious concerns about my mothers health , yet after spending one day on sunrise b all of these concerns no longer were relevant. The clinical care on this ward is next to none , not too mention the staff shortages. Try and spend as much time as possible with your family at the ward as the care is of very low standard.

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Responses

Response from Queen's Hospital

I was personally able to visit your mother; as I was on the ward seeing another patient. She recognised your feelings, but reported to me that she felt looked after and cared for. I am happy to speak to you should you wish to discuss this further. Please contact me via switchboard on 01708 435 000. Yours sincerely, Flo Panel-Coates Director of Nursing

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