"Efficient and effective"
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
Posted by Jenni shaw
Welcome nurse an excellent idea helps you understand why you are being sent to either see and treat or A&E. Seen within a sensible time frame even though it was a Saturday night. Treated as an individual, care and concern demonstrated despite only having a minor injury. Only two things required attention, 1 the condition of the cubicle curtains, mine had stains along the bottom. 2 No same sex accommodation in A&E is understandable and practical however more care could be taken to ensure that if patients need to dress/undress a changing room with a close-able door is available or patients given assistance to ensure curtains remain closed. James Cook clearly have magical curtains that are self closing, sound and smell proof. I appreciate that they are easy to change and allow very busy staff to keep an eye on patients but a better solution must be available. A little job for the NHS innovations team to get inventing.