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back problem

Story from nhs.uk

"back problem"

About: Queen Elizabeth The Queen Mother Hospital

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My husband has had 3 different procedures on his back during the last year by the doctor and his team. The attention and care he has had has been excellent over the last year. After suffering the last 12 years with lower back pain, he us almost pain free in which he is extremely grateful to the whole team, including the pain management team in the spencer wing under the care of the doctor and his team, where his last procedure was done. it has transformed him he can now do gardening without suffering. Please pass on our thanks to all concerned

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 27/10/2013 at 19:02
Published on Care Opinion on 28/10/2013 at 12:22

Thank you so much for providing us with feedback, and I am really glad that we have been able to help your husband to manage the back pain he has experienced over many years.

It sounds as if he has managed to get back to enjoying his gardening - and long may this continue. Staff will appreciate the feedback.

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Response from Queen Elizabeth The Queen Mother Hospital 10 years ago
Queen Elizabeth The Queen Mother Hospital

Submitted on 05/11/2013 at 11:36
Published on nhs.uk on 06/11/2013 at 03:00

Thank you for your praise and positive feedback in regards to your husbands care, it is important that staff hear positive feed back on the care they provide as we find this to be a positive motivational tool. I hope your husband continues to pain free.

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