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"Excellent care provided by Norfolk and Norwich University Hospital"

About: Norfolk & Norwich University Hospital / Urology

(as the patient),

I was referred to the above hospital for a partial nephrectomy. Dr Rochester, the urologist who carried out the operation is a very caring and excellent doctor.

The first time I went to see him, he took time to explain everything in detail to me and made me feel at ease to ask any questions. It is early days yet - I had the operation on 17th October 2013 - but I am sure Dr Rochester has done a good job.

While I was in the hospital recovering, the nurses on Edgefield Ward looked after me really well. They were very professional, caring and helpful. I have them to thank for my speedy recovery.

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Responses

Response from Norfolk & Norwich University Hospital 10 years ago
Norfolk & Norwich University Hospital
Submitted on 28/10/2013 at 11:35
Published on nhs.uk on 05/01/2014 at 23:28


Many thanks for taking the time to give us feedback of your experience whilst a patient with us. We are very pleased to hear you had a good experience and that our staff were able to put you at ease. A copy of your feedback has also been passed onto Edgefield Ward.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Norfolk and Norwich University Hospitals NHS Foundation Trust 10 years ago
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 30/10/2013 at 18:00
Published on Care Opinion at 20:12


Thank you for your feedback, we are very pleased that you had such a positive experience with us. We are sharing your kind words with Dr Rochester and the team on Edgefield who looked after you during your stay with us.

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