"HDU on Respiratory Ward 5"

About: Hull Royal Infirmary

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My mother was rushed into the hospital with pneumonia. Unfortunately the staff were not able to save her life, but I have been so thankful that all the staff treated her with care and respect, and that the doctors involved me every step of the way, and paid attention to my, and my mother's wishes. They laid the alternatives before me at every stage, but did not put pressure either way. It was rather difficult for me, but it led to a dignified, and peaceful end to my mother's life, rather than having to have permanent care, or to die while struggling for breath. I have to thank everyone on the ward for the enormous amount of professional care, and personal care and attention which they showed to both of us at a very difficult time.

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Response from Hull Royal Infirmary

Thank you for adding you comment to the NHS Choices website. It is appreciated that you have taken the time to provide such positive feedback at what must be a difficult time for you and your family and we will ensure that the staff concerned are made aware of these. Please accept our condolences on the loss of your mother. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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