About: Freeman Hospital Freeman Hospital Newcastle Upon Tyne NE7 7DN
Posted by sylvia boyd
After having a hernia operation last week the 15th Oct, i felt confident i would be in good hands. With the Freeman having such a good reputation, i had nothing to worry about. How wrong i was. I was ward 6 bay 2. The aftercare was nothing like i had received at the QE2 at Gateshead last year. Every time it came to giving out the medication there was always a mix up not only with me but other patients too. My blood sugar levels were up to 14 and the nurse was not going to give me my diabetic tablets until someone complained. There was one lady in tears and on the verge of a panic attack due to her medication not being sorted and the way she was spoken to in a patronizing manner.(not all the staff were like this ) Another lady had asked for a blanket, she was cold. She still did not receive a blanket when an hour had gone by, which at this time i was leaving t go home. i had took note at what time she had asked for the blanket. Every time you asked for something you were told, 2 seconds, that never came. I also felt i was not taken seriously when i told the nurse that the doctor said i could go home, she then said ` I will check with the doctor`as though she did not believe me. I can only say that the after care was poor. The ward seemed so disorganized beyond belief. On another note, I have to compliment the chefs at the Freeman, the food was really good. Sylvia Boyd.