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Lovely staff

Story from nhs.uk

"Lovely staff"

About: Wansbeck Hospital

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Just moved to area and needed emergency appointment, very speedy and truly lovely staff

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Response from Annie Laverty, Chief Experience Officer, Patient Experience, Northumbria Healthcare NHS FT 10 years ago
Annie Laverty
Chief Experience Officer, Patient Experience,
Northumbria Healthcare NHS FT

Submitted on 25/10/2013 at 20:13
Published on Care Opinion on 28/10/2013 at 12:13

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Dear Linda

Welcome to the North East.Thank you for your kind feedback about the care you received at Wansbeck. Our staff work really hard to ensure that the care they provide is not just coordinated and efficient but delivered in a kind and compassionate way. I was great to hear that this too was your experience.

I hope you are feeling much better now and have settled into your new home.

Best Wishes

Annie

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