"Worried that complaining leaves me vulnerable to unfavourable treatment"
About: Lincolnshire Partnership NHS Foundation Trust / Inpatient mental health care Lincolnshire Partnership NHS Foundation Trust Inpatient mental health care Lincoln LN4 2HN
Posted by person (as ),
Whilst an inpatient in PHC, I was called a freak by a staff member and, although I would like to make an official complaint, I feel unable to do so.
The course of my illness means I will be likely to be admitted in the future for treatment and feel that this would make me vulnerable to unfavourable treatment. The statement was made in front of other staff and patients and I spoke to a member of staff following the incident. No one at the time challenged the remark but seemingly laughed it off at my expense. How can this happen in today's society to someone who was already feeling isolated?
There were another couple of uncomfortable incidents concerning the same staff member and I feel that the individual should not be allowed to practice in this manner but feel powerless to act upon this and advocate for myself.
I suspect the individual relies on an intimidating manner to get away with this believing no one will challenge and this may be true but at some point this behaviour will become apparent. I am saddened that I have let this eat away at me without addressing the problem as this is not my nature and I believe if this has happened to me then it's happened to others.
I do not believe its acceptable to excuse this behaviour. I also feel that I would not be believed as I was unwell at the time. Now I feel I would be viewed as an individual causing trouble when in reality I am not a person who readily will make any complaint. I am less likely to agree to informal admission in the future following this experience.