"The outcome wasn't overly positive"

About: New Cross Hospital / Gynaecology

(as the patient),

Dr was polite, however he didn't read my notes prior to me going in, and so I had to explain all my medical history.

The outcome wasn't overly positive, as when I went home and looked on the NHS website, the information was different to what I was given.

I now have to go back to my doctors and start again.

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Responses

Response from New Cross Hospital

I was sorry to read your comments regarding your experience at our hospital. If you could contact our Patient Advice and Liaison Service (PALS) on 01902 695362 who will be able to investigate your concerns further. Kindest regards Jamie Emery Patient Experience Lead

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Response from Jamie Emery, Patient Experience Lead, The Royal Wolverhampton Hospitals NHS Trust

I was sorry to read you comments regarding your patient experience at our hospital. If you can contact our Patient Advice and Liaison Service (PALS) who will be able to look into this matter for you.

Kindest regards

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