"Doctor was exceptionally pleasant and helpful"

About: Telford referral and quality service (TRAQS)

(as the patient),

I was referred to the Rheumatology clinic by my GP, and within a week I was contacted by TRAQS and offered an appointment.

It was only 4 weeks from seeing my GP to the date at the clinic.

The doctor at Hollinswood clinic was exceptionally pleasant and helpful, and is further referring me for a scan.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for providing feedback.

I am very pleased to receive such a positive review of your experience. It is also pleasing to note that you were more than happy with the service which you subsequently received from the consultant and hope that your future appointments are of continuing benefit to you.

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