"Great efforts from all involved"
About: Harmoni / NHS 111 Harmoni NHS 111 WD18 8YA London Ambulance Service NHS Trust London Ambulance Service NHS Trust London SE1 8SD St George's Hospital (Tooting) / Accident and emergency St George's Hospital (Tooting) Accident and emergency London SW17 0QT
Posted by Lamb67 (as ),
I found the 111 service telephone handling excellent, they sent out a GP followed by an ambulance. We were taken to St George's A&E.
I can't complain about the service it was fast and effective.
The only improvement I would suggest would be for the patients details to be passed on. When the G. P arrived they were not aware of my mothers illness (vascular dementia, Alzheimer) and the same happened when we arrived at the hospital. The communication could be improved between the different services.