"Excellent service"

About: Hammersmith Hospital

Anything else?

I accompanied my 91 year old mother-in-law to the dermatology clinic for some photodynamic therapy (to treat Bowens disease) The nurse was efficient, understanding and warm. We was treated with respect, the procedures explained all the way in common sense language. I accompanied my mother in law as she has some hearing loss and doesn't always know the right questions to ask - mainly because people rush through information without checking she has understood etc. There was a 15-20 min delay - this was written up on the white board - so we all knew. I would have no hesitation in recommending this department and if she wants would feel confident that she could attend appointments on her own and be treated well. Thanks for the good service

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hammersmith Hospital

Imperial College Healthcare NHS Trust is delighted to recieve your review. Thank you for taking the time to share your experience and appreciation for the Dermatology service and the care your mother in law has received. You comments are important to our staff and have been passed on.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story