"Another long wait of over 2 hours..."
About: East Surrey Hospital / Ophthalmology East Surrey Hospital Ophthalmology RH1 5RH
Posted by Frustrated carer (as ),
Went to the Ophthalmology outpatients clinic at ESH again this morning, and as usual had to wait 2 hours 10 mins after my Mum's appointment time to be seen. Doesn't beat our 3. 5 hour record so far though. I think I'll take the latest Man Booker prizewinner next time as even though it's 832 pages long I should easily have time to finish it!
Plus, as usual, there were no unoccupied disabled spaces at the west entrance, I. e. nearest to the outpatient dept, so had to drop Mum off before parking in the main car park. As she also has Alzheimer's she'd wandered off by the time I got back to where I'd left her, so then had the stress of finding her. Finally after the appointment we were charged £4 parking fee due to the length of time we'd had to wait at the hospital.
I hereby challenge the Chief Exec at ESH to take someone that is mobility disabled AND has Alzheimer's for an outpatient's appointment at ESH, to find out just how inaccessible the hospital is for patients with both these conditions. I'll even lend him my Mum for the purpose.