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Thank you for your effort and not just choosing any hospital

Posted By Rallied791

"Thank you for your effort and not just choosing any hospital"

About: Telford referral and quality service (TRAQS)

(as a service user),

As I do not drive, I need a local hospital - last time an appointment was made at New Cross without reference to me. I am pleased that I was offered a choice of hospital/day/time this time folllowing:

1. Phone call (on holiday)

2. Letter (still on holiday)

3. Phone call (day after we got back)

Thank you for your effort and not just choosing any hospital.

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Responses

Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG 10 years ago
Chloe Jones
TRAQS Patient Advisor,
Telford and Wrekin CCG

Submitted on 21/10/2013 at 10:42
Published on Care Opinion at 12:06

Hello,

Thank you for taking your time to share your feedback. TRAQS was developed in June 2012 by Telford and Wrekin PCT to ensure patients are offered as much choice as possible in terms of hospital/clinic provider.

We are delighted to hear that your experience of our service was a positive one.

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