"awful treatment of patient"

About: Basingstoke and North Hampshire Hospital

Anything else?

once again awful treatment by Basingstoke hospital I had an appointment to see a dr in the fracture clinic and I forgot when the apt was for so I phoned to find out when I need to attend and was told 16 Oct at 14.20. I got there at 13.50 to find that the apt was for the previous day the 15 Oct at 14.20. well that's it I am going to see my GP to see if there is any action I can take as I have had it

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Basingstoke and North Hampshire Hospital

Thank you for leaving your feedback. I am very sorry that we gave you wrong information which meant you missed your appointment. We would like the opportunity to discuss this with you and put things right if we can. Please contact our Customer Care team on 01256 486766 or customercare@hhft.nhs.uk Mary Edwards Chief Executive, Hampshire Hospitals NHS Foundation Trust

Updates, changes and questions related to this story