"What wonderful care, Thank you!"
About: Charing Cross Hospital Charing Cross Hospital London W6 8RF
Having been a reasonably healthy individual up to now. I haven't had much experience with the NHS or hospitals. But after a recent breast cancer diagnosis. I have experienced lots of tests, procedures and surgery. I was terrified when I first arrived at the breast services reception desk. Little dd I know how much my life was about to change. The receptionists were lovely. Each time I have been in they have welcomed me with a smile. The surgeon I saw put me at ease immediately. She talked me through everything and gave me time to ask anything I needed to know. I was very pleased with the surgical outcome of my lumpectomy. Then there's the support and advice given by the breast care nurses. The whole experience has been amazing. Being told I had Cancer was a nightmare, but with the care and support of all these people. I have been relaxed and treated with respect throughout my journey so far. I hope I will find the same great staff and support, as I move on to the next step on my journey, the oncology staff. Thankyou to all the staff but a special thanks to the doctor and her team. Also to another member of staff who not only explains things so well. But also makes me smile.