"professionalism and compassion and patience"

About: Lancashire Care NHS Foundation Trust / Older people's mental health

(as a relative),

My dad has been diagnosed with dementia, roughly ten months ago. Since then whenever I have had to contact the mental health service, I have been very impressed with the way have been treated.

All the staff my dad and I have been in contact with have shown a great deal of professionalism and compassion and patience.

Joanne my dads mental health nurse(? ) has been absolutely first class

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Responses

Response from Lancashire Care NHS Foundation Trust

Thank you for taking the time to share your experience of the Blackpool Memory Assessment Service, your compliment made me feel very proud as the team lead and recognises the skills of the staff in the team.

Feedback is greatly appreciated and allows us to make our service better for the individuals and their families that need our support.

Thank you once again,

Debbie Harvey

Team Leader

Memory Assessment Service

Blackpool Older Adult

Lancashire Care NHS Foundation Trust

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