"Neurology -potential genetic testing, hosp..."
About: The Great Western Hospital The Great Western Hospital Swindon SN3 6BB
It was indicated that a relative might have a genetic condition. The family were told to go away and 'think about whether they wanted genetic testing'. This is not the way to address such complex matters. Many people won't even know what genetic testing is, let alone know about ethical considerations, without the opportunity to talk this through with someone with a deep knowledge of such issues. At the very least some written information should be provided on this. Please could doctors also introduce themselves. We wrongly directed to the inpatient pharmacy rather than the outpatient pharmacy. There was a very long wait at the latter. On arriving at the hospital I had an awful time trying to find a parking space. Good job I had another relative with me so I could drop the disabled person off and then go and try and park. There were no disabled spots available. I went round the whole complex umpteen times trying to find a space and nearly missed the consultation. It should not be necessary to need two relatives to accompany someone to hospital. At least two of the hand sanitiser dispensers were empty in the area we visited. Also what a shame the WRVS shop has gone and been replace with Costa. Just evidence of privatisation everywhere with no improvement to services. Thank you