"Hospital generally: Easy to access ..."

About: Salford Royal

(as the patient),

What I liked

Hospital generally: Easy to access by public transport, the shopping mall is quite good with the food in the cafe being nice.

For all the cliches about hospital food, the food on the wards is really nice. The only issue is you're likely to leave hospital having put on weight - two three course meals a day plus whatever you have for breakfast...

I only have experience on the neurosurgical wards but the staff on there are really good - they know their jobs, they work well together and they're really friendly.

The surgical theatre staff are lovely, and there's generally an air of calm competency.

What could be improved

Had a bit of an issue with my discharge notes - there was something wrong on the system and the doctors on the ward couldn't change it themselves. Because of this I had to wait around until someone from the Information department was available. Check your discharge notes before you leave and query anything you don't understand - this is the paperwork your GP will receive and will be inputted into your notes so you want it to be right.

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Responses

Response from Salford Royal

It's good to hear your comments about the hospital food and staff. However we are concerned to hear about the issue with your discharge notes. Your experience was not how the system is designed to work.

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